Trading Journal – Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Details: Name, email address, and password when you create an account.
• Subscription & Billing: Payment card data is processed by our payment processor; we store only limited transaction identifiers.
• User Content: Journal entries, notes, images, and other data you upload.
• Support Requests: Information you include when contacting us.

1.2 Information We Collect Automatically

• Usage Data: Log files, IP address, device type, browser, and referring pages.
• Cookies & Similar Technologies: Small data files used to remember preferences and measure engagement.

1.3 Information from Third Parties

We may receive analytics or payment confirmation data from service providers.

2. How We Use Your Information

We use information to:

1. Provide, operate, and maintain the Service.
2. Process payments and manage subscriptions.
3. Personalize your experience and improve functionality.
4. Monitor usage, detect fraud, and ensure security.
5. Send administrative emails such as account notices or policy updates.
6. Respond to inquiries and provide customer support.

3. Legal Bases for Processing (U.S. Context)

We process information:

• To perform our contract with you (provide the Service).
• To comply with legal obligations.
• For our legitimate interests in operating and improving the Service.
• With your consent, where required.

4. How We Share Information

We do not sell personal information. We share it only:

• Service Providers: Hosting, payment processing, analytics, customer support.
• Legal Compliance: When required by law or to protect rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or asset sale.

5. Cookies and Tracking Technologies

We use first‑party cookies for authentication and preferences, and third‑party cookies for analytics. You can disable cookies in your browser, but parts of the Service may not function properly.

6. Data Security

We employ administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. No security method is infallible, and we cannot guarantee absolute security.

7. Data Retention

We retain information as long as your account is active or as necessary to provide the Service and meet legal obligations. You may request deletion of your account and associated data (see Section 9).

8. International Transfers

We host and process data in the United States. If you access the Service from outside the U.S., you consent to the transfer of your information to the U.S. and its storage and processing under U.S. laws.

9. Your Choices and Rights

• Account Information: Review or update via your profile settings.
• Deletion: Request account deletion by emailing help@tradingjourn.al.
• Marketing Communications: We currently send only transactional emails. If we introduce marketing emails, you may opt out at any time.
• California Residents (CCPA): You have the right to request access to and deletion of personal information we hold about you. Send requests to help@tradingjourn.al.

10. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If changes are material, we will notify you by email or by posting a notice on the Service at least 15 days before they take effect. The revised policy will supersede prior versions when it becomes effective.

12. Contact Us

If you have any questions about this Privacy Policy, email us at help@tradingjourn.al.